India’s first known consumer court ruling on E20 fuel has gone in favour of a Chhattisgarh vehicle owner, with the Raipur District Consumer Commission ordering compensation for engine damage allegedly caused by the ethanol-blended petrol. The decision comes as the country expands its E20 rollout under a national ethanol-blending programme.
Consumer court finds E20 fuel responsible for vehicle damage
The complainant stated that after refuelling with E20 petrol, the vehicle developed recurring issues, including misfiring, poor performance, and declining efficiency. Despite multiple repairs at authorised workshops, the problems persisted, leading to significant engine-related expenses.
The manufacturer and dealer argued the model was compatible with E20 and attributed the defects to wear and tear or maintenance issues. However, the Commission noted the repeated repair attempts and the lack of resolution, strengthening the consumer’s case.
Limited fuel choices a key factor in ruling
The order highlighted that E20 had become the commonly available fuel at pumps, leaving motorists with no practical alternative. The Commission ruled that consumers could not reasonably be expected to avoid E20 where other options were unavailable.
The Commission directed the manufacturer and dealer to reimburse repair costs, compensate for mental agony, and cover litigation expenses. It also set a compliance timeline, with interest applicable on delayed payments.
